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Testimonials from Landlords and Tenants

Comments from Landlords

April 2017

Hardcastles, and Bunny in particular, have delivered an outstanding level of support as the management company for my property. She found the right tenants very quickly and provided excellent feedback through regular management visits to the house, often going above and beyond what a letting agent needs to do to ensure my property was well looked after. As a remote landlady she gave me complete peace of mind and I would have no hesitation in recommending Hardcastles as an agent that delivers a quality service with a real personal touch.  

March 13 2017

I couldn't ask for a better agent. We moved to Australia a couple of years ago and needed an agent that we could trust to manage our rental property. Daisy Alban-Jones has looked after everything incredibly well and is a pleasure to deal with. Finding Hardcastles was massive relief for us as we were really worried about being overseas landlords at the time of our move. I would highly recommend Hardcastles, they are very thorough and extremely professional with a good flow of communication. I will be continuing to use them for our property over the coming years.

"Thank you again for your excellent service, good price and quickly let"

"Good and friendly service"

"I have used Hardcastles for years - we have a good working relationship and they always find me good tenants"

"As a Landlord we have been very pleased with Hardcastles service throughout"

"Agent always helpful and efficient"

"May we say thank you so much for all your help in the rental of our property. We would not hesitate to use your services in the future."
"Our tenants in the flat are delightful, so many thanks for your help."

Comments from Tenants

March 9, 2017
Hardcastles offer an excellent, personalised service. Thank you so much for making our moving experience so easy and stress free!
I’m a client of Hardcastles Property Letting and Management - and the fundamental difference, which sets Hardcastles apart from many others, is the very professional and personal service you get from people who not only go out of their way to fully understand your requirements, but make it their goal to uniquely marry tenant, property and land-lord in a sort of triumvirate business relationship, where everyone benefits. Would I deal with Hardcastles again? You Betcha! (As the American’s would say).

“We have found both Daisy and Bunny to be extremely helpful and quick to respond to any queries. The whole process has been remarkably straightforward and we are very pleased with the service we have received.” April 2016

"I am settled already and thrilled with the cottage. I know that it could have been a far more difficult process dealing with this rental with me being abroad, but your team has been superb and assisted me every step of the way to ensure that the entire process was painless. Your professionalism is truly appreciated."

"The weather couldn't have been worse for the move yesterday but we made it and I slept like a log - for the first time in ages. I already feel very much at home."